Customer service

Service & contact

Urban Iki Customer Service is here to help you with any question. We provide our Customer Service from our office in The Netherlands. And if you contact us, you are in touch with a team member who worked through te development period of the Urban Iki brand and products. We know our products and are passionate about them and how you experience them as a customer. If we can improve anything, we want to know! So don’t hesitate contacting us. We are a small team, but we try to respond to any question as soon as possible. We know that’s important; we are also customers ourselves. You can contact us by phone, email or through our contact form.


Contact us

Contact information

Energiestraat 13
7442 DA Nijverdal
The Netherlands
+31 548 54 94 09

Warranty & Returns

2 year Warranty


Online manuals and videos available


Your cart

choose your country

Urban Iki is available in shops in The Netherlands an Belgium. Our webshop ships to the Netherlands and Belgium. Please select your country and language here. Want to order from another country? Please contact our customer service at

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