Urban Iki Shipping & Delivery
Shipping & Delivery
All Urban Iki products you order in our official Urban Iki online brand store, are shipped from The Netherlands to guarantee short delivery times. If you order before 3 pm (Mon-Fri) we will assemble, pack and dispatch your order the same day. This service we also provide for the Urban Iki seats you design. If products are out of stock we will inform you about the expected delivery date.
Frequently asked questions
Where does Urban Iki deliver?
Items ordered from Urban Iki can only be delivered to persons with an address in the Netherlands or Belgium. If you would like to order an Urban Iki product in another country, please contact our Customer Service via firstname.lastname@example.org.
How long does delivery take?
If you’ve placed and paid for your order before 3 pm (Mon-Fri), it’s dispatched the same day except for weekends and Bank Holidays. Urban Iki will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as severe weather, natural disasters or strikes.
What delivery options can I choose?
Delivery to your home address: During checkout, you can type your address in the blanks.
Delivery to an alternative address: during checkout, you can choose to ‘Ship to a different address’ where you can enter a different address than the billing address.
What are the costs for delivery when shopping online?
The Netherlands: € 4,95
Belgium: € 4,95
How can I track my parcel?
After we have dispatched your order you will receive a shipment confirmation with a track & trace code.
If we’re unable to deliver a package according to the chosen delivery address, it will automatically be returned to us.